Q. How long will my carpets take to dry?

A. There are a few factors to consider - the amount of soiling in the carpet, the length of pile, the weather and the temperature in the property. Part of a professional carpet cleaner’s skill is to clean the carpets as thoroughly as possible and leave the carpets as dry as possible. However with Hot Water Extraction (HWE) they should be dry in 4 to 6 hours where as with Low Moisture (LM) carpets should be dry in well under one hour.

Q. Will my carpets shrink?

A. Very few carpets are prone to shrinkage. The ones that are we can spot this at the time of our survey and take appropriate measures for prevention.

Q. I had my carpets cleaned recently and they have gotten dirty quicker. Why is this?

A. Choosing the proper cleaning system is important. Some systems and incorrect application methods may leave residues which accelerates re-soiling and defeats the whole purpose of cleaning. This is not the case with the system and products we use.

Q. How long will it take you to clean my carpets and upholstery?

A. It all depends on the size of room or upholstery and level of soiling. Again with the latest equipment we use, we will complete the work as fast as possible in order that your home or premises will return to normal as soon as possible.

Q. Will Hot Water Extraction (steam cleaning) damage my carpet?

A. Absolutely not! Hot water extraction is the method preferred by Shaw Industries and many other leading carpet manufacturers. It is considered by many to be the best method of removing embedded soil and other contaminants.

Q. What equipment do you use and why is Aquakleen different to everyone else?

A. We use the very latest professional equipment and cleaning solutions. Not only that we also give your furnishings a thorough pre-vacuum first before we even begin to clean! This is free of charge and can make an enormous difference to the end result. Most of our competitors never pre-vacuum first, hence poorer results.

Q. Can a carpet cleaner properly clean my carpet for £25.00 or less?

A. Absolutely not! Professional carpet cleaners need to have very expensive equipment to carry out this kind of work successfully. Less expensive equipment leave large amounts of residue and moisture behind that may cause rapid re-soiling and possible damage to your furnishings. Additionally, most carpet cleaning problems are related to technical error, hence the need for proper training. Too low a price is a very questionable sign indeed. In a nutshell, you get what you pay for!